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3. People
Excellent organisations manage, develop and release the full potential of their people at an individual, team-based and organisational level. They promote fairness and equality and involve and empower their people. They care for, communicate, reward and recognise, in a way that motivates staff and builds commitment to using their skills and knowledge for the benefit of the organisation.

3a. People resources are planned, managed and improved.
3b. People’s knowledge and competencies are identified, developed and sustained.
3c. People are involved and empowered.
3d. People and the organisation have a dialogue.
3e. People are rewarded, recognised and cared for.

 

 

 

 

 

 

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