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SaferPak: Food Packaging Safety, Food Safety, Business Improvement and Quality Management
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5. Processes
Excellent organisation's design, manage and improve processes in order to fully satisfy, and generate increasing value for, customers and other stakeholders.

5a. Processes are systematically designed and managed.
5b. Processes are improved, as needed, using innovation in order to fully satisfy and generate increasing value for customers and other stakeholders.
5c. Products and Services are designed and developed based on customer needs and expectations.
5d. Products and Services are produced, delivered and serviced.
5e. Customer relationships are managed and enhanced.







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