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SaferPak: Food Packaging Safety, Food Safety, Business Improvement and Quality Management
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6. Process Management - 85 points
The Process Management Category examines the key aspects of the organization's process management, including key product, service, and business processes for creating customer and organizational value and key support processes. This Category encompasses all key processes and all work units.

6.1 Value Creation Processes (50 points)
How the organization identifies and manages its key processes for creating customer value and achieving business success and growth.
6.2 Support Processes (35 points)
Describes how the organization manages its key processes that support the value creation processes.





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