This
handy Pocket Guide uses graphics and easy-to-understand text to
describe what the tools are, why they’re used, and how to
use them. Tools are explained using real-life examples from all
types of organisations, making them easy for everyone to understand
and apply. The 22 Tools covered are
Activity Network Diagram, Affinity Diagram, Brainstorming, Cause
& Effect (Fishbone), Check Sheets, Control Charts, Data Points,
Flowchart, Force Field Analysis, Histograms, Interrelationship Digraph
(ID), Matrix Diagram, Multivoting, Pareto Chart, Prioritization
Matrices, Problem Solving Model, Process Capability, Radar Chart,
Run Chart, Scatter Diagram, Team Guidelines, Tree Diagram, Process
Decision, Program Chart, Nominal Group Technique (NGT).
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