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Wouldn't it be great if everyone in the company were
singing from the same hymn sheet? Better still - what if the song were
written by the entire organisation?
Hoshin Kanri also known as Hoshin Planning or Policy Deployment originated
in Japan in the 1960's but is based upon the US Management by Objectives
and the Plan, Do, Check, Act (PDCA) improvement
cycle. Hoshin Kanri provides a planning, implementation and review process
for managed change (Akao, 1991) with the aim of aligning strategy and
daily operations through total employee participation to achieve business
objectives and breakthrough improvements.
Hoshin
kanri - a participative way of quality management in Japan
Written by Yoshio Kondo Professor Emeritus, Kyoto University the paper
first appeared in The TQM Magazine in 1998 and describes the essential
steps of "hoshin kanri", or policy management as practised in
Japanese companies...
MCB
University Press
From
Vision to Action: Taking Policy Management to the Work Group Level
Even though strategic planning has been around for most of this century,
few organizations really use it to plant and nurture the seeds of tomorrow's
success. They are continually drawn to the demands of the present and
unfortunately, ignore the requirements of the future. This presentation
covers strategic planning using an approach called policy management.
This approach ensures that a customer-oriented vision is developed and
that daily activities are linked to breakthrough strategies to ensure
the organization realizes its vision. Its success in helping firms to
gain a competitive advantage in their marketplace has been proven in a
variety of industries...
Lori
Silverman Partners for Progress
Strategic
Planning With the Hoshin Process
In today's business environment, any organization that wishes to exceed
customer expectations and stay competitive needs a long-range strategic
plan. This plan must be forward-looking, visionary and achievable, while
at the same time striving toward continuous improvement of the organization's
key business processes. The organization must, in effect, keep "both
hands on the wheel" to move forward successfully. The hoshin strategic
planning process in use at Hewlett-Packard Co. has been highly successful
in meeting these requirements...
| Further
reading |
|
Juran's
Quality Handbook: Fifth Edition
Joseph M. Juran, A. Blandford Godfrey |
| Juran's
epic, now in it's fifth incarnation is the only text a quality professional
will ever need. The all time classic reference manual has constantly
been updated over the years and covers a vast array of subject matter
in 1,872 glorious pages. Chapters are authored by a global team
of industrial experts including Yoshio Kondo who discusses Hoshin
Kanri in chapter 41 'Quality in Japan'.
|
| Buy
Uk |
Buy
US |
|
Hoshin Kanri:
Policy Development for Successful TQM
Yoji Akao |
|
|
An introduction
for managers of western companies to a Japanese approach to strategic
planning and quality improvement. Describes the processes involved,
the relationship to other control activities, case studies of implementation,
and a history of development.
|
| Buy
Uk |
Buy
US |
|
Links
Total
Quality Engineering
US website providing Hoshin products, training and information including
an excellent history and overview of Hoshin Kanri and white papers. Best
of all is the introductory presentation by TQE's President, Pete Babich...
Centre
for Quality Management
Dozens of papers including some on Hoshin Management including: The Principles
and Practice of Hoshin Management in TQM...
Enterprise
Resource Planning and Hoshin Kanri
Management Coaching and Training Services (MCTS) are a US consulting firm
specialising in the design, development, and implementation of Profit-Ability
Improvement Strategies...
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