The Shewhart Cycle - The Deming Wheel - Plan-Do-Check-Act Walter
A. Shewhart first discussed the concept of PDCA in his 1939 book,
Statistical Method from the Viewpoint of Quality Control, although it
was Shewart's protégé Deming who encouraged a systematic
approach to problem solving and promoted the now widely recognised four
step process for continual improvement.
Links
|